Questions & concerns
We’re Here To Help
If you're having a problem with any part of your mortgage experience, we want to make it right.
Flint Hills Mortgage LLC customers can contact our customer service team for prompt and personalized assistance:
- Phone: 316-213-9347
- Email: jconlin@flinthillsmortgage.com
- Website: www.flinthillsmortgage.com
Filing a Formal Complaint
To file a formal complaint, notice of error, request for information, or other qualified written request, please mail a letter to:
Flint Hills Mortgage LLC
Attn: Customer Relations
127 E 2nd St N
Wichita, KS 67202
Additional Information for Kansas, Missouri, and Colorado Residents
Flint Hills Mortgage LLC is licensed to operate in Kansas and Colorado. If you have concerns regarding your mortgage experience, please contact us directly using the information above so we can address your issue as quickly as possible.
Regulator Contact Information
Kansas
Flint Hills Mortgage LLC is licensed in Kansas (License No. MC.0026487) and regulated by:
Kansas Office of the State Bank Commissioner
Division of Consumer and Mortgage Lending
700 SW Jackson St, Suite 300
Topeka, KS 66603
Phone: 785-380-3939
Email: licensing@osbckansas.org
Website: osbckansas.gov
If you have a complaint or inquiry regarding your mortgage, you may contact the Office of the State Bank Commissioner directly using the information above.
Colorado
Flint Hills Mortgage LLC is licensed in Colorado and regulated by:
Colorado Division of Real Estate
Department of Regulatory Agencies
1560 Broadway, Suite 925
Denver, CO 80202
Phone: (303) 894-2166 or (303) 894-2185
Email: dora_realestate_website@state.co.us
Website: dre.colorado.gov
If you have a complaint or inquiry regarding your mortgage, you may contact the Colorado Division of Real Estate directly using the information above.
Missouri
Flint Hills Mortgage LLC is licensed in Missouri and regulated by:
Missouri Division of Finance
Mortgage Licensing Section
301 W. High Street, Room 630
Jefferson City, MO 65101
Phone: (573) 751-4243
Email: finance@dof.mo.gov
Website: finance.mo.gov
If you have a complaint or inquiry regarding your mortgage, you may contact the Missouri Division of Finance directly using the information above.
We value your feedback and are committed to resolving your concerns in a timely and professional manner.
If you need further assistance, please don’t hesitate to reach out. Thank you for choosing Flint Hills Mortgage LLC!